What time is check in?
Check in is 2pm.

What time is check out?
Check out is 12pm

Is there room service?
Yes, room service is available.

Are staff on hand 24 hours?
Yes, the reception desk is attended at all times.

Are the staff multi lingual?
Yes we cater to an international clientele and our staff speak several languages.

Does the Florence Hotel Castri offer a shuttle service to and from the airport?
Unfortunately not. However the Hotel is easily reached by other means of transport. Please click on our Location page for more details.

Which credit cards does the Hotel Castri accept?
All major credit cards are accepted, including American Express, Visa, Diner’s Club and Euro/MasterCard.

Are the listed prices per person?
No, the listed prices are per room.

Are taxes included in the price?
Yes all taxes are included.

Is parking available?
Yes, parking is available for a small fee.

Do all the rooms have satellite TV?
Satellite TV no, but all rooms contain a colour TV.

Is internet access provided?
Yes, there are internet sockets are in the rooms and internet points in the surrounding area.

Are pets accepted at Hotel Castri Firenze?
Yes small pets are welcome but please let us know when booking.

Is there a restaurant at Florence Hotel Castri?
We have a bar as well as room service. There is a large selection of restaurants in the area.