» What time is check in?
Check in is 2pm.

» What time is check out?
Check out is 12pm

» Is there room service?
Yes, room service is available.

» Are staff on hand 24 hours?
Yes, the reception desk is attended at all times.

» Are the staff multi lingual?
Yes we cater to an international clientele and our staff speak several languages.

» Does the Florence Hotel Castri offer a shuttle service to and from the airport?
Unfortunately not. However the Hotel is easily reached by other means of transport. Please click on our Location page for more details.

» Which credit cards does the Hotel Castri accept?
All major credit cards are accepted, including American Express, Visa, Diner’s Club and Euro/MasterCard.

» Are the listed prices per person?
No, the listed prices are per room.

» Are taxes included in the price?
Yes all taxes are included.

» Is parking available?
Yes, parking is available for a small fee

» Do all the rooms have satellite TV?
Satellite TV no, but all rooms contain a colour TV.

» Is internet access provided?
Yes, there are internet sockets are in the rooms and internet points in the surrounding area.

» Are pets accepted at Hotel Castri Firenze?
Yes small pets are welcome but please let us know when booking.

» Is there a restaurant at Florence Hotel Castri?
We have a bar as well as room service. There is a large selection of restaurants in the area.